# Performed data recovery across a wide range of media — SD cards, HDDs, SSDs, RAID arrays, external drives and Mac systems. 2003 – 2014 **Situation.** People turned up with storage that had failed or been damaged, and data on it they urgently needed back — and by the time someone's carrying a dead drive into a shop, they're usually past worried and into panicking. Photos, business files, the only copy of something that mattered. **Task.** Recovering their data, across whatever media they walked in with, was the job. **Action.** Data recovery ran across pretty much every common storage type — SD cards, spinning HDDs, SSDs, RAID arrays, external drives, Mac systems. Each of those fails and gives up its data differently: an SSD is a different problem from a platter drive, a RAID array is a different problem again, and a Mac filesystem has its own quirks. So the work was as much about knowing the right approach for the specific medium as it was about any single technique. **Result.** Clients got critical data back from devices they'd already written off as gone, across every common kind of storage. There's a specific relief on someone's face when you hand back the drive with their files intact — that was the point of the work, and it happened across the whole range of media. --- - Role: System Administrator / IT Consultant - Categories: [Reliability & Backups](https://support.engineer.company/categories/reliability/), [System Administration](https://support.engineer.company/categories/system-administration/) - Services: [IT Support & Helpdesk](https://support.engineer.company/services/it-support/), [Hardware Repair & Data Recovery](https://support.engineer.company/services/hardware-recovery/)