Hardware, networks, and getting both back when they fail. This is a smaller body of work than the company’s engineering, and all of it is here rather than a selection: the situation each piece started from, what was done, and what changed as a result.
IT Support & Hardware
Everyday computer help IT Support & Helpdesk
The laptop, the printer, the login and the mailbox, sorted quickly and in plain language, without anyone feeling foolish.
Diagnosed and repaired laptop hardware — screens, hinges, keyboards, trackpads, motherboards and power — and resolved software issues across Linux, Windows and Mac. Performed data recovery across a wide range of media — SD cards, HDDs, SSDs, RAID arrays, external drives and Mac systems. Provided round‑the‑clock 24/7 infrastructure support for an IPTV/OTT streaming platform, administering ~1,000 servers plus client‑owned systems for global customers in China, the US and Germany. See all 7 achievements →
IT Support & Hardware
Rescuing files from a dead machine Hardware Repair & Data Recovery
Repairing what is worth repairing, and getting the photographs, invoices or drawings off a disk that has stopped working.
Diagnosed and repaired laptop hardware — screens, hinges, keyboards, trackpads, motherboards and power — and resolved software issues across Linux, Windows and Mac. Performed data recovery across a wide range of media — SD cards, HDDs, SSDs, RAID arrays, external drives and Mac systems. Managed 4,000 computer repairs, ensuring rapid and effective resolution of hardware and software issues. See all 4 achievements →
This address shows the IT support and hardware work only. The company's main trade is engineering — software, data and infrastructure — and that is at engineer.company.
See everything Engineer ApS does →